Which mediated social interactions satisfy the need to belong?

This investigation uses the two-process model of needs to explore differences between face-To-face communication and interpersonal media in terms of belongingness need satisfaction. Using experience sampling methods, Study 1 (N = 117) explored change in feelings of loneliness and connection from interpersonal media use within a day. Study 2 (N = 1,747) examined the association between loneliness and life satisfaction as mediated by patterns of interpersonal media use in the year following the COVID-19 outbreak. Study 3 (N = 303) experimentally manipulated social belonging to examine changes in interpersonal media use and resulting feelings of connection and disconnection. Overall, when individuals were more connected, their behaviors were more consistent with the two-process model, compared to when they felt disconnected. Additionally, although some interpersonal media use was better than no social contact at all, interpersonal media are not equally capable of satisfying belongingness needs. © 2022 The Author(s). Published by Oxford University Press on behalf of International Communication Association.

Which mediated social interactions satisfy the need to belong?

This investigation uses the two-process model of needs to explore differences between face-to-face communication and interpersonal media in terms of belongingness need satisfaction. Using experience sampling methods, Study 1 (N = 117) explored change in feelings of loneliness and connection from interpersonal media use within a day. Study 2 (N = 1,747) examined the association between loneliness and life satisfaction as mediated by patterns of interpersonal media use in the year following the COVID-19 outbreak. Study 3 (N = 303) experimentally manipulated social belonging to examine changes in interpersonal media use and resulting feelings of connection and disconnection. Overall, when individuals were more connected, their behaviors were more consistent with the two-process model, compared to when they felt disconnected. Additionally, although some interpersonal media use was better than no social contact at all, interpersonal media are not equally capable of satisfying belongingness needs. Lay Summary This study looks at whether face-to-face communication, telephone calls, video calls (like Zoom, FaceTime), texting/DM, email, and social media make people feel more connected to one another and less lonely. The three studies compare each way of communicating at different time periods-within a day, over a year following the pandemic, and at a particularly lonely or connected time of life. The study finds that face-to-face communication makes people feel connected and less lonely. It also finds that voice calls are connecting. Texting and video calls were less beneficial in general;video calls may have been beneficial in the year following the pandemic. Social media and email did not promote connection or decrease loneliness.